Tax-Free Shopping at Worden (VAT Refund)

If you reside in a country outside the European Union (1) or in a third territory (2), you are eligible for a Value Added Tax (VAT) refund on goods purchased in France, whether online at worden.fr or at our store.

Online Orders

For orders shipped directly to your residence outside the European Union:

• Tax-Free Invoicing: Your order will be automatically invoiced excluding VAT (Tax-Free) once your shipping address is confirmed to be outside the EU.

• Delivery: Goods must be delivered to your official residence abroad.

• Local Import Fees: Upon receipt of the parcel, you will be responsible for paying local customs duties and the VAT applicable in your country.

In-Store Purchases (WORDEN La Ravoire)

If you buy your equipment in person and carry it with you outside the EU:

• Minimum Purchase: Your total purchase must be over €100 (incl. VAT).

• PABLO Procedure: At the time of purchase, we will provide you with an export sales form featuring a barcode.

• Customs Validation: Before leaving the European Union (at the airport, port, or border), you must scan this form at a PABLO electronic kiosk or present it to a customs officer.

• Refund: Once the electronic validation is confirmed by customs, we will process your VAT refund via bank transfer.

Additional Information

(1) The 27 EU Member States: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden. (Please note: The United Kingdom is considered a third country since January 1st, 2021).

(2) Third Territories: The following territories are treated as non-EU for tax purposes:

• French Overseas Territories: French Polynesia, New Caledonia, Wallis and Futuna, Saint Pierre and Miquelon, French Southern and Antarctic Lands, Saint Barthélemy.

• Specific Territories: Switzerland, Andorra, Channel Islands (Jersey, Guernsey), Canary Islands, Ceuta and Melilla, San Marino, Vatican City, Gibraltar, Faroe Islands, Greenland.

Important: To issue a tax-free form in-store, you must present your original passport (or a certified copy for certain nationalities).

Official Customs Website: www.douane.gouv.fr